Skip to main content


Welcome to Qest4 & Asyra Technical Support

Submit a Ticket

← All Topics
You are here:

My client birth-date is reverting to the year 1900

With several users in Australia and one in Canada (and a problem that was quite common in Europe 7-8 years ago). That DOB problem is usually fixed by changing your windows short date format settings to mm/dd/yy.  Go in to the Windows date settings and tell it very specifically what you want the “short” date to be.  If this does not resolve the problem submit a support ticket and include the following information:The version of Windows you are using?  Is it happening on existing clients or new clients?