Backup / Move Data
Computer: Your personal computer system and the operating system provided by MAC or Windows
Hardware: Physical devices provided to you by Qest
Installation / Setup / Updates
Software: Program download provided to you by Qest
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Technical Support 5.0 Software
Software Not Backing-up The Data
If you have noticed that your software has not been saving recent backups, most likely your Qest/Asyra folder has another Qest/Asyra program downloaded inside. This mixes up the location of the saved Back ups. To resolve:
- Close your system to create a back up
- Then search for that file using the date as part of the file name (date is saved as YYMMDD).
- Once you locate the file note where all the backups are storing.
If this does not resolve the problem, you will need to submit a ticket.